Terms & Conditions

Workshop Cancellation & Refund Policy
Cancellations must be received in writing - mail, email or fax - to Leishman Associates. Cancellations will not be deemed to be received until you have written confirmation from Leishman Associates.  If you have not received acknowledgement within two business days, please contact the Conference Managers - Leishman Associates on (03) 6234 7844.

If you are cancelling any or all aspects of your booking: registration, accommodation and/or a tour, this can be done with one correspondence to Leishman Associates.

Cancelling your Workshop Registration
Cancellations postmarked on or before, 7 days before the workshop, will incur a fee of 50% of the registration amount.  No refunds will be made for cancellations for the workshop postmarked on or after 6 days before the workshops, however substitutions may be accepted.

Accommodation Terms & Conditions
Please book your accommodation when registering your attendance for the conference, this can be done by using the online form or by downloading the registration document.  To confirm your booking, your supplied Credit Card will be transferred to the hotel you have selected. The hotel may choose to charge your card with a deposit prior to your arrival to secure your booking.  If you arrive 24 hours later than your indicated arrival day you may find that you have forfeited one night’s accommodation as a cancellation fee.  Please note that some hotel cancellation policies may require 100% of the total booking amount to be paid for any cancelled rooms.

If you need to cancel your accommodation booking within 7 days of your arrival date, any refund whether cash or credit card, will be subject to the hotel cancellation policy. You must contact the hotel directly for any applicable refund. Therefore no accommodation refund can be guaranteed within 7 business days of the workshop.  Please note that there are surcharges on credit card transactions at most hotels; please contact your hotel directly if you wish know their individual rates. 

Late Registrations
Registrations for each conference will close one week prior to the starting date to enable appropriate pre-workshop preparations.  However, late registrations may be accepted onsite. A late fee of $50 AUD will be applied. Delegates who choose to register onsite will be required to pay for all related costs immediately, via cash, the provision of a cheque or credit card number. Receipts will be sent to the delegate concerned after the conference.

The organisers cannot guarantee that collateral, such as satchels, will be available to late registering delegates.  A late registration is any registration less than 7 days before the workshop start date. In addition, there is a risk that social program functions may be fully subscribed.  This policy has been implemented to enable a greater efficiency in the coordination necessary during the lead-up to the workshop, and to ensure the most enjoyable workshop experience possible for everyone involved.

Insurance
Registration fees do not include insurance of any kind. It is recommended that participants take out their own general travel insurance. It is suggested that the insurance policy should also cover loss of fees/deposit, airfares, accommodation charges, medical expenses, loss or damage to personal property and repatriation expenses.

The Insurance should cover loss arising from the cancellation of the conference by the organisers or a person’s inability to attend due to any reason whatsoever. No responsibility is taken by the conference managers for any person not holding insurance.

 

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